I gave a presentation at Ignite Sault 3 on testing, bug reporting, and purging our software of the many annoyances that people take for granted. The video isn't up yet -- it will take some time for the all-volunteer ignite crew to edit and render it -- but here's my slide deck for the time being (2.2mb pdf).
Canadian philosopher-geek who's profoundly interested in how we can collaborate to make technology work better for everyone. He's an incorrigible idealist, an open source contributor, and a staunch believer in testing, universal access, and the hacker ethic.
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